Capital One Process Manager reviews

3.3

24% would recommend to a friend

(130 total reviews)
avatar

Richard D. Fairbank

54% approve of CEO

41% positive business outlook

Manager, Process employees have rated Capital One with 3.3 out of 5 stars, based on 130 company reviews on Glassdoor. This indicates that most Manager, Process professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

130 reviews
5.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company with good benefits

Cons

High turnover rate, layoffs, departments closed etc

4.0
Aug 18, 2025

Redeployed after 18 years

Recommend
CEO approval
Business Outlook

Pros

Benefits and salaries are really good

Cons

Redeployed after 18 years and was not given a single opportunity to interview for another position within the company, even at a lower level.

4.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

People are great Solid benefits (especially around mental health) Perks

Cons

Performance evaluation process is convoluted and forces employees into a bell curve, regardless of the true rankings. As a manager, it was difficult to be told that you needed to decrease someone’s rating because you had to put someone in a lower spot to meet quota.

Viewing 7 - 9 of 130 Reviews

Glassdoor has 21,441 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.