Capital One Process Manager reviews

3.3

24% would recommend to a friend

(130 total reviews)
avatar

Richard D. Fairbank

54% approve of CEO

41% positive business outlook

Manager, Process employees have rated Capital One with 3.3 out of 5 stars, based on 130 company reviews on Glassdoor. This indicates that most Manager, Process professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

130 reviews
4.0
Nov 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people to work with! Very knowledgeable groups that work together well to put out excellent results. Their work/life balance philosophy is top notch. Flexible with schedules so you are able to take care of your family life as well as your work life.

Cons

Not a lot of opportunity for promotions at the Las Vegas site. But at their Richmond and McLean, VA sites that is not the case.

4.0
May 23, 2013

Capital One Home Loans

Recommend
CEO approval
Business Outlook

Pros

Some managers appreciates employees and recognizes good work. Nice campus and benefits.

Cons

Some areas are political and advancement is difficult. Some managers are non aggressive, and sometimes fail to execute on projects & some managers are too demanding. Lots of executive layering and often layoff at that level are frequent. Lots of long hours and as a salaried person it doesn't balance out. Some areas are in need of stronger more knowledgeable management. Lots of meetings and little time to complete work task. Not all areas have a lot of on the job formal training. Most training is sitting side by side with other associates and this is not the best most efficient way of learning new material.

4.0
Sep 8, 2012

A multitude of Opportunities

Recommend
CEO approval
Business Outlook

Pros

Very employee centered,Constant emphasis on the customer experience and Beautiful site locations

Cons

Unable to locate any salary range information and not all sites can work from home.

Viewing 124 - 126 of 130 Reviews

Glassdoor has 21,442 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.