Capital One reviews

3.6

59% would recommend to a friend

(18,936 total reviews)
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Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Immigration,Benefits and work from home options.

Cons

Very bad performance management process which will not give you good bonus at the end of year and slim chances of getting promotion if you are principal associate based on your organization. More talk and less do culture so as long as you are good at talking you will be promoted fast but doesn't matter how much hard work have you done in your projects. also favoritism is all around the company so beware of those managers. Company is always downsizing so no job guarantee at all.

2.0
Jun 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Capital One is a huge company so I'm really only reviewing the Global Finance organization, where I had the misfortune of working for four years. For the right person, it can be a great opportunity. It's a big, well-run company and it doesn't expect you to work more than 40-50 hours per week (granted, strenuous hours in a Finance role). If you work in Richmond, the West Creek facilities are fantastic. I saw plenty of not terribly talented people in the their late 20's making (low) six figures without really knowing all that much or working that hard. Especially in the undergrad program (FRP) the kids are treated really well with tons of training and networking opportunities.

Cons

Capital One has a brutal performance management system and they really do fire people, even good people, and lots of them. In the area I worked, pretty much anyone over the age of 40 was toast if they weren't a Senior Director or above. The Senior Manager and Director levels ( for those age 40+) were constantly targeted in re-orgs and downsizings. And it's not like you get great experience in Capital One Finance. What you learn there is very internally focused and not valued outside of the company. The people I saw getting caught up in re-orgs were not finding comparable jobs in other organizations. For anyone over the age of 30, joining Capital One Global Finance is a horrible career move.

2.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay for the location. Very relaxed working atmosphere with good work life balance.

Cons

Cargo cult agile practices. No opportunity for advancement unless you play politics. Very disorganized technology that makes it very hard to get anything done. Innovation that doesn't come from the top is not welcome.

Viewing 127 - 129 of 18,936 Reviews

Glassdoor has 21,321 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.