Capital One reviews

3.6

59% would recommend to a friend

(18,965 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Apr 24, 2018

customer service representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good work environment, opportunity of growth, very flexible with schedule, good benefit

Cons

salary less compare to other financial institution

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Capital One Response
8y
We want our associates to be well: physically, financially, emotionally…in every way! We’re constantly striving to find new ways to do this, and we rely on comments like yours to help us gauge how well we’re doing. Thanks for your feedback. | Nous voulons que nos associés se sentent bien sur tous les plans, que ce soit physiquement, financièrement ou émotionnellement. Nous sommes constamment à la recherche de nouveaux moyens d’assurer leur bien-être, et vos commentaires nous aident grandement à y arriver. Merci de nous faire part de vos commentaires.
5.0
Apr 14, 2018

Great working environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great sense of collaboration

Cons

No option for overtime

4.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Good team culture in general, and most teams are not super political

Cons

Company growth has stalled, and market share unchanged largely

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Capital One Response
8y
We're pleased to hear you had an overall pleasant experience with us. Thanks for taking the time to share your thoughts – we strive to provide a great culture for all associates, and your feedback will help us continue to create a great culture for all.
Viewing 18625 - 18627 of 18,965 Reviews

Glassdoor has 21,351 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.