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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,965 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      4.0
      Jan 15, 2018

      Great place for up and comers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Young environment with opportunity for quick advancement

      Cons

      Constantly taking on work of others when people leave the company

      4.0
      Jan 9, 2018

      Delivery focussed, but still a little rough around the edges.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A very people oriented culture, actively work in a collaborative fashion. Your experience particularly from the outside is valued. A solid set of values set on improving customer experience, improving controls and being well managed. This is evident in some of the improvement activities which are being performed. Some very interesting perks , a gym, a great canteen. Commitment to improvement.

      Cons

      Can be a bit hit and miss dependant on the department you work for. Those departments which can deliver revenue growth are seen as sexy, whereas as those areas tasked with loss mitigation can be a far tougher environment and have lower employee engagement. In some areas it is still target driven, which is positive in terms of focus, but the mindset in some areas is not necessarily about doing right just getting an outcome and can be highly competitive. This does lead in some cases to games at associate level to try the teflon approach to divert blame which can be counter productive to good teamwork. The tactical approach is very evident and as a result can create additional unnecessary work. Whilst it is evident that there has been investment in systems to assist employees these are not necessarily optimised.

      4.0
      Jan 3, 2018

      Good place with good peers

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Here's a company where the management tries to have the values of excellence and do the right thing instilled in the culture Great systems and processes - I guess it's easier for a data led company Great work life balance

      Cons

      A bit too narrow in scope perhaps, one is not plugged into the larger business objectives

      Viewing 18646 - 18648 of 18,965 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,351 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.