Capital One reviews

3.6

59% would recommend to a friend

(18,954 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

The company has a great culture, where people collaborate and motivate each other, where being a good person is celebrated and where learning is encouraged. There is also a drive to keep growing in the ever-changing technology environment. This is all while still being sensible as a business, with a strong focus on sound analytics and decision making, something that's really important at a lending institution.

Cons

The UK business sometimes don't have as much resource as we probably need to achieve our lofty goals the way we would like to. Also, I don't think everyone's recruitment experience in the UK is a good reflection of what a great place this is to work.

5.0
Oct 12, 2017

Flexible Work Environment

Recommend
CEO approval
Business Outlook

Pros

On returning from maternity, Capital One supported my request for a flexible working arrangement that allowed me to support both my family and my career.

Cons

Need to evolve the meeting culture across the organisation

3.0
Oct 4, 2017

Credit Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

gain customer service experience

Cons

all is about business needs.

Viewing 18676 - 18678 of 18,954 Reviews

Glassdoor has 21,340 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.