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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,891 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Nov 18, 2008

      Good compensation and smart people, but no job security.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation and smart people are the reason people come to Capital One and the reason people stay at Capital One. The company recruits from top schools throughout the country (and the world), and invests heavily in professional development. In general, the company does a lot of the right things for employees -- allows working from home, good benefits (which don't increase in cost by 10%+ every year), fair severance (historically), etc.

      Cons

      Job security is virtually non-existent. Growth is gone, which makes it difficult to advance as senior managers protect their kingdoms instead of take on risks. Performance reviews and bonuses are driven more by tenure and politics than the company's managers would like to admit, and HR has a long track record of blunders when trying to address these problems.

      1.0
      Nov 17, 2008

      When Nigel Left, It all Went To Hell

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are pretty much the only game in town if you want decent pay.

      Cons

      The amount of politics and inter-departmental backstabbing is worse than any company I have ever worked. We hired a bunch of DC (Fannie Mae/Freddie Mac) sharks who thrive on stamping out new ideas and replacing them with bean counters and yes-men. The women executives organized their own lobbying group to put more of their own into key positions, as did the GLT (Gay, Lesbian, and Transgendered). It's just gotten ridiculously out of control. It is 'Dilbert' on a gigantic scale, and no one has the courage to change it. Those who have tried, mysteriously end up 'redeployed' (code word for fired).

      2.0
      Nov 13, 2008

      High salaries aren't worth your life

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      High salaries, low cost of living in Richmond make for a nice combo.

      Cons

      Highly political. Promotions based more on favorites and compliance to a corporate model of success than talent. Troubled industry, limited growth.

      Viewing 18820 - 18822 of 18,891 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.