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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,890 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Aug 21, 2008

      Good place but could be (was) better

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment - bright colleagues. Most of the associates are hired from good schools and come in with great energy and excitement. The work itself is moderately interesting.

      Cons

      Poor leadership - focused on self preservation in shrinking environment. Work is becoming much more routine with focus on comliance and approvals so shades of bureacuracy creeping in. Slowly clawing away on benefits and salary packages over time. A few fast trackers grow fast but for the rest it can be a slow growth environment

      2.0
      Aug 21, 2008

      Looking for my next opportunity...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The compensation package is attractive. Bonus structure is enviable with spot bonuses for hard work on big projects.

      Cons

      A cut-throat, down right nasty environment where every one is an "expert" no matter how green. The business silos do not work well together - the animosity and competition is ruthless. Middle management drives toward unrealistic goals set by out of touch senior management. (Date driven projects cutting scope to meet schedule resulting in a poorly executed, half-baked product.) The customer is an account and not the reason for doing business.

      2.0
      Aug 20, 2008

      Join only if you have to.

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance. Time off

      Cons

      The performance management is broken. You are rated from 1-5 1 being highest. The first year into the job you will be rated 4-5 even if you are good, If you are spectacular the maximum you get is 3. Next year you can be 3 even if you perform below par. And, f you get promoted the maximum rating you will gt is 3-4 and which is mostly 4 even if you are a high performer. And this is important as you bonus is a component of your rating, and bonus is a big part of your salary.

      Viewing 18844 - 18846 of 18,890 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.