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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,890 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Aug 4, 2008

      A GREAT place to work!

      Teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits for employees. They train you to be able to handle everything before you are faced with it. All the people there are willing to help you learn and want you to be happy with your job. They go out of there way for their customers, which says a lot these days. I have worked several places, and this is by far the best job I've ever had! Starting off, I was given 20 days of paid vacation for the year!

      Cons

      Sometimes you have to travel a good distance for training or have to go in earlier than normal.

      4.0
      Aug 1, 2008

      A good place to start your career

      Senior business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely well balanced work life arrangement. It is relatively a young organization with most associates below 40, which makes the environment energetic and challenging. Highly analytical approach to work with big reliance on data and less so on qualitative factors.There is an open culture of soliciting opinions and feedback. Their is also a culture of encouraging or supporting associate decisions to change groups or role type.

      Cons

      Growth beyond junior/entry level positions is very limited. The competition is high, so if you are looking for fast growth this is not the company for you. Also the company culture is very data driven, with certain groups like Business Analyst community highly respected while others are not given adequate value. Leadership and management skills at mid to senior level leaves much to be desired. The growth of the company has put some relatively young people at senior levels who were rewarded with promotions for their analytical skills and the not the ability to lead or manage people. This is especially true for roles on the business side. Constant re-organization and moving of groups will leave you confused as to who is doing what.

      5.0
      Jul 27, 2008

      Insights of a contract copywriter

      Senior copywriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked as a contractor, so my experiences are from that perspective. I found everyone I worked with to be pleasant and reasonable. It is a very collaborative environment based on team work. I found it refreshing to be working within a group of intelligent professionals.

      Cons

      There is an incredible amount of Capital One acronyms. Learning the 'language' is a challenge, especially for contractors. Employees go through training classes to bring them up to speed, but as a contractor you're on your own. Because it is a collaborative environment, it is the land of cubbies and open work areas; so if you need your own space you might not be happy.

      Viewing 18853 - 18855 of 18,890 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.