Capital One reviews

The performance management system is a bit frustrating primarily because you don't really have any set performance goals that would give you a guaranteed rating. You are judged in a pool with your peers on a bell curve. If a peer gets a high profile project to work on and you don't, they will likely get a higher rating even if you produced more results of equal quality. Likely similar to a consultant environment minus an up or out philosophy due to it taking longer for promotions on average. Just recently modified job levels to increase opportunities and shorter times for promotions, so they are trying to improve the system. However, they need to work on helping to adjust management's mindset to align with the new system as many of them still have the same mindset based on the prior longer promotion process.

Many of Capital One's pros also result in the cons. The hiring process is geared toward hiring highly ambitious and intelligent people. This results in a very competitive environment where people are backstabbing and stepping on others to get ahead. The highly PC environment results in a lack of honesty/integrity and a reluctance to hold people accountable. People have a high degree of academic and business intelligence, but emotional intellligence / social skills are lacking. The performance evaluation process is highly suspect as it force ranks people in the same departments at the same level. Some groups have a high level of performance and great employees while others are worthless. Many people do not provide any value add to the company. TOO MANY CHIEFS...