Capital One Manager, Project Management reviews

3.4

59% would recommend to a friend

(198 total reviews)
avatar

Richard D. Fairbank

89% approve of CEO

85% positive business outlook

Manager, Project Management employees have rated Capital One with 3.4 out of 5 stars, based on 198 company reviews on Glassdoor. This indicates that most Manager, Project Management professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Project Management professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

198 reviews
2.0
Sep 19, 2010
Recommend
CEO approval
Business Outlook

Pros

I did have a decent salary , benefits, 401k and vacation package.

Cons

Job instability, no job security, after years of commitment to a job, and sticking through management and company changes, three hurricanes and countless hours on the job beyond regular working hours, the upper management decide to outsorce my department because the upper management wants better "Scalability". Which computes to having little compassion for the employees and figuring a couple of weeks compensation makes up for twenty plus years service and loss of all benefits packages. Basically destroying all plans for future retirement and family security. When the economy is weak and the company is strong, this is the last thing that will help recovery in the age of such Liberal government spending. I don not want to be on the Government dole! We are the fourth department to be closed and outsourced since Capital One decided it wanted to be a bank and not just a credit card company. Basically they want to manage a company with no support workers, let it all be outsourced. Maybe good for the upper management teams but definately not for the avarage employee or for the economy in gereral. This company makes more than enough money to be profitable so money or cost savings IS NOT a factor as the outsourcing will cost more than maintaining the departments in-house, and all quality control and service responses will suffer. One of the big Company mottos is "Do the right thing" and in this case they definately did not follow their own standard.

4.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

* Great values, sensible and largely competent top management * Strong support for employees' work-life balance and flexible work options (eg: working from home) * Support for lateral movement for employees * Largely less political compared to competition, and quick to adapt business strategy and adjust priorities in response to broader market environment

Cons

* Still integrating the multiple Bank acquisitions, overall culture is not consistent, very hierarchical in many groups (different from the Capital One of a few years ago) * Lack of savvy around investment in technology infrastructure, aging systems and massive inefficiencies that are finally slowly being addressed. Not too dissimilar to other banks but for a company that grew up on innovation and analysis-driven strategy, its taken a while to realize that ongoing technology investment is needed to support the quality data and analytical tools the company needs

3.0
Jun 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Capital One is a flexible work environment. There is freedom in how you spend your day and there are opportunities to expand your knowledge in different areas and work towards various professional certifications.

Cons

Capital One seems to have had its heyday in the late 90s and early 2000s. Those who were hired recently (within the last three years) see little opportunity for growth/advancement on a macro level within the company or in creativity on an individual role level. Currently, the company is more interested in maintaining the status quo rather than building creative or exciting products. Also, due to the compensation structure and performance management cycle, promotion and salary are based almost completely on an employee's direct manager (who may or may not have been involved in that employee actual performance) instead of how they actually performed. Therefore, doing an excellent job or going above an beyond does not equal promotion or high ratings.

Viewing 193 - 195 of 198 Reviews

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