Capital One reviews

3.6

59% would recommend to a friend

(18,952 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,952 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Apr 27, 2025

Not for Creatives

Recommend
CEO approval
Business Outlook

Pros

Fun in-office events related to marketing sponsorships (MLB, NCAA, etc.)

Cons

Despite its rigorous hiring process, the company goes out of its way to psychologically wear you down until you eventually leave on your own accord or are put through its impersonal and insulting PIP experience. Performance review season never ends, and you will watch as your talented, dedicated colleagues lose their access to health insurance because a member of the senior leadership team decides they don't "measure" against another employee who works on a different product and in a different team environment. If you're lucky, it won't happen to you, but the odds aren't in your favor, especially if you work in UX as a designer or researcher. And if you work for a newer or less established team, your chances of getting pushed out are exponentially higher.

1.0
Aug 12, 2024

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Great salary, work/life balance, overall people are helpful and can learn from them

Cons

Capital One does rank stacking, once they hire people and go above a certain number for ranks they start to put people in PIP. Unfortunately I was one of them even though I met all the requirements, they gave some bs excuse to put me in PIP. They set you up for failure and my manager basically said no matter how good you do in PIP you will get fired. It's a good job but its very uncertain how long you will stay there, anyone can be let go at any time.

1.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is satisfactory, but it greatly depends on the team.

Cons

1. Politics is prevalent in every organization and team. 2. Performance reviews occur twice a year, but bonuses are paid once a year. 3. Stacked ranking is utilized. 4. Every 6 months, depending on the org, 5-20% are placed on PIP/get fired. 5. Stricted RTO policy or gets terminated.

Viewing 211 - 213 of 18,952 Reviews

Glassdoor has 21,337 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.