Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexible PTO, okay pay. It feels like the organization overall "cares" about its employees.

Cons

If you're not on the right team, it can be incredibly draining and cutthroat. It's clear that some employees' priority is getting ahead by any means possible, whether by lying, putting peers down, etc. and that behavior is rewarded by the system. The stack ranking process creates a terrible environment.

Viewing 25 - 27 of 18,890 Reviews

Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.