Capital One reviews

3.6

59% would recommend to a friend

(18,965 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jan 21, 2024

Toxic company

Recommend
CEO approval
Business Outlook

Pros

Nice benefits including a very generous sign-on bonus

Cons

Work-life balance is pretty bad. Poor leadership from managers. Expect zero social interaction with colleagues too.

1.0
Oct 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and Benefits would be competitive if the place was tolerable

Cons

Senior management (with very few exceptions) at and above the Senior Director level is utterly useless; Two major corporate restructurings in less than 24 months with no sense of direction or purpose for the future; Culture remains highly toxic, overly political, and morale is very low; Form over substance mentality (policy over common sense); Massive exodus of talent through both voluntary resignations and layoffs.

Viewing 271 - 273 of 18,965 Reviews

Glassdoor has 21,351 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.