Capital One reviews

Hard to get promoted (almost 5 + years for consideration) The tech organization makes terrible decisions Service desk needs to be improved with techs who know how to troubleshoot, they push off issues that are IT 101. Rely too heavily on L2 teams to resolve issues. When new software is released it should get tested way more especially ones that effect day to day BAU Some tech teams need better response times and access teams need improvement. New hire process is terrible takes way to long

Their performance review is a variation of "stack ranking", Jack Welch style (look it up). Performance done every 6 months, and they usually let go around 10-15% of a team/group per year through this method. Attrition is astronomical, even within the company (there are a lot of job changes within the engineering organizations). I have seen directors (both engineering and products) being let go through this process. Even managers will jump when he sensed he/his groups are in peril, I myself had 5 different managers just within less than 2 years. Ask yourself if you want to work for a job that your own manager is not looking out for you and will jump at any opportunities. There are no quarterly or half a year planning or OKRs whatsoever, just weird PowerPoint presentation of what you did in the half year, and they stack ranked against your peers. If you are the quiet types, you will be on the chopping block sooner or later. Oh, did I say they copy Amazon a lot? They are a big customer of Amazon, they are hiring managers/directors from Amazon and these Amazon people bring the same culture to Capital One, and I'm not sure if I like this.