Is Captain D's a good company to work for?

Captain D's has an overall rating of 3.1 out of 5, based on over 530 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 47% of employees would recommend working at Captain D's to a friend and 34% have a positive outlook for the business. The best reviews about Captain D's have been left by employees working as Sales Associate/Cashier , Crew Member and General Manager .

Does Captain D's pay their employees well?

According to anonymously submitted Glassdoor reviews, Captain D's employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Captain D's. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Captain D's?

47% of Captain D's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Captain D's 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Captain D's?

Cashier (66) , Guest Specialist (41) , Assistant Manager (27) , Cook (27) , General Manager (26) , Shift Leader (20) , Manager (15) , Line Cook (12) , Crew Member (11) , Assistant General Manager (10) , Sales Associate/Cashier (10) , Crew Member/Grill Cook (9) , Guest Service Specialist (7) , Shift Manager (7) , Area Director (6)

What are the pros of working at Captain D's according to real employee reviews?

"Great people to work for and with" ((in 30 reviews)); "Free food and making your own schedule" ((in 14 reviews)); "very flexible hours" ((in 14 reviews)); "Nice coworkers to work with" ((in 13 reviews)); "Good benefits if you are full time" ((in 13 reviews))

What are the cons of working at Captain D's according to real employee reviews?

"Bad pay No breaks Poor management Horrible flexibility" ((in 25 reviews)); "Rude managers and not paid enough" ((in 21 reviews)); "Bad upper management, crazy understaffed" ((in 12 reviews)); "Extreme favoritism." ((in 5 reviews)); "Hours, not clean, no training" ((in 4 reviews))

What are the top reviewed Captain D's locations?

Nashville , Atlanta , Clarksville , Murfreesboro , Jacksonville , Fort Payne , Decatur , Richmond , Saint Louis , Springfield , Glasgow , Charlotte , Charleston , Parkersburg , Colorado Springs , Orlando , Acworth , Stockbridge , Tucker , Brunswick , Dalton , Macon , Birmingham , Jasper , Oneonta , Gadsden , Wetumpka , Sylacauga , Wytheville , Manassas

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Captain D's

Captain D's reviews

3.1

47% would recommend to a friend

(523 total reviews)

Philip M. (Phil) Greifeld

58% approve of CEO

34% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Senior management

2.9

Career opportunities

2.7

Work/Life balance

2.4

Compensation and benefits

Captain D's has an employee rating of 3.1 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Captain D's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

523 reviews

3.0

Jan 23, 2026

Idk

Cashier

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Good for beginners

Cons

Terrible management/ coworkers Rude customers

2.0

Jan 22, 2026

Pay is scarce

Fry cook

Recommend

CEO approval

Business Outlook

Pros

The work environment is toxic, the pay practices are shady, should be shut down, and they try to adjust your hours and pay you under the table. Rude customers

Cons

See all of my comments above

3.0

Dec 30, 2025

Easy Job, Difficult Staff

Shift leader

Recommend

CEO approval

Business Outlook

Pros

This is an easy job to learn and you don't have to start out as a crew member before becoming a shift leader. Training is paid and takes 4 weeks at a training store. There are quite a few in Nashville. If you work as a shift leader at a training store, you will receive a bonus for every person you train.

Cons

Let's face it, it's fast food. The retention rate may be better than most restaurants, but it is a revolving door at some locations. Being constantly short-staffed and having to meet the demands of corporate sometimes felt impossible.

Viewing 7 - 9 of 523 Reviews

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Jobs at Captain D's