1.0
May 2, 2026
Recommend
CEO approval
Business Outlook
Pros
Pay wasn't offensive. Coworkers were fine, truly groundbreaking stuff.
Cons
Tickets come in wrong, get routed wrong, and somehow that always lands back on operations to untangle — every single time. You flag it, someone nods, two weeks later, the same exact thing. Management rolls out a new process and then quietly drops it without telling anyone, so half the team is doing it one way and half another. Cross-functional support is basically a myth here; good luck getting anything coordinated. Nothing upstream ever gets fixed; it just gets handed back down.
