Is CarMax a good company to work for as a Associate?

Associate professionals working at CarMax have rated their employer with 1.9 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of CarMax employees being 3.5 out of 5 stars. Search open Associate Jobs at CarMax now and start preparing for your job interview by browsing frequently asked Associate interview questions at CarMax .

Does CarMax pay Associate employees well?

Associate professionals rate their compensation and benefits at CarMax with 2.8 out of 5 stars based on 17 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Associate salaries at CarMax.

What are the top reviewed jobs at CarMax?

Sales Consultant (1056) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (165) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 768 reviews)); "Great people and very diverse" ((in 460 reviews)); "Culture is great and rewarding" ((in 318 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 302 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 165 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 555 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 451 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 289 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 239 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 239 reviews))

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CarMax

CarMax Associate reviews

Item: CarMax
Rating: 2
Author: Current employee - Associate

1.9

92% would recommend to a friend

(17 total reviews)

Keith Barr

Not enough data to show CEO approval

15% positive business outlook

Ratings by category

2.8

Compensation and benefits

2.8

Career opportunities

2.0

Diversity & inclusion

1.9

Work/Life balance

1.1

Senior management

1.0

Culture & values

Associate employees have rated CarMax with 1.9 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Associate professionals have a poor working experience there. CarMax is rated 46% below average by Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

1.0

May 2, 2019

Ruuuuuun!

Associate

Recommend

CEO approval

Business Outlook

Pros

Lenient with cell phones and other devices on the call center floor.

Cons

Everything else! All they do is talk about what they gonna do but no action behind it. Every department manager expect for the guy are obnoxious bullies. They aren’t a fortune 100 company because of the customer service department. The customer service departments is trash and management is a whole joke. All they do is scroll Instagram all day and prance around socializing. It’s a circus. The pay is low too!

2.0

Apr 9, 2017

Pace Clock

Associate

Recommend

CEO approval

Business Outlook

Pros

Lots of food and activities as rewards for hard work.

Cons

The time allotted for some task are entirely unrealistic, you will find yourself rushing to complete an oil change or inspection, and that is how mistakes are made. Its all about the numbers and pushing product through. You wind up focusing on the "pace clock" rather than the vehicle.

Viewing 16 - 17 of 17 Reviews

Jobs at CarMax

Inventory Associate - Part Time

Part Time Inventory Associate

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Ruuuuuun!

Pace Clock

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