CarMax Business Operations Associate reviews

3.1

68% would recommend to a friend

(4 total reviews)
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Keith Barr

Not enough data to show CEO approval

68% positive business outlook

Reviews by job title

4 reviews
3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great manager, team is overall pretty welcoming.

Cons

Business office is the heart of the business, but is also the hardest strained. First line of defense when it comes being blamed and pushed around by sales, upper management, etc.. but the worst part was the diminishment of quality. Customers were leaving with cars that smelled (mildew, cigarettes), or trucks that had leaked in the windshield. I left because I couldn’t take watching the company sell horrible cars at insane rates anymore. Corporate also does not have any idea on what goes on during the day-to-day operations and will intervene, punish, or fire anyone they do not agree with. Fired an employee of 20 years with no warning because they didn’t like him.

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