CarMax reviews

3.5

60% would recommend to a friend

(8,205 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jun 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Discount on labor service & parts for your car. A lot of advancement opportunities available

Cons

The CSR position does everything. There is a lot that you have to learn in training, which you will be quizzed on at the end of training and if you don't not pass you will get the job. No vacation, medical or dental benefits for part time.

3.0
Apr 11, 2017

Reputation Greater Than Actual Quality

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Low stress, very regimented, no haggle selling

Cons

Sales commissions are a set amount that has not risen in 20+ years, about 15% of vehicles available for sale still have some issue with them after the "125 point inspection"

Viewing 337 - 339 of 8,205 Reviews

Glassdoor has 8,374 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.