Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,207 total reviews)
      avatar

      Keith Barr

      60% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,207 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      4.0
      Sep 13, 2016

      Good experience, dont stay forever

      Senior sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Opportunity for entry level sales environment. The exposure can be a little stressful at the beginning but teaches you to overcome obstacles and objections, and shows you the importance of building relationships in the sales environment. Invaluable experience that will help moving forward.

      Cons

      Doesnt require much experience so youre surrounded by people who dont belong in sales. Company does NOT take care of their vehicles. At least not in San Diego. Make sure you get the service plan cuz youll need it.

      3.0
      Jun 14, 2016

      Sales Consultant

      Sales professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Attempts to make workplace fun. No haggling on prices

      Cons

      Management does not live up to integrity espoused by Corporation. There are ongoing efforts to de-personalize the sales consultants. The corporation talks about promotional opportunities for employees and then hires from outside. Not truthful about earnings.

      2.0
      May 25, 2016

      What it's like to work selling used-cars, a genuine review

      Automotive sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training process, great people, huge selection of inventory, large number of walk-through customers, very few slow days, good sales crm tools and the process for buying cars is easy albeit a bit flawed. It's a good entry-level job for the training and experience.

      Cons

      Rigid processes, employee feedback not always taken into consideration, pricing high and MaxCare no longer as good, sub-prime auto loans with very high interest rates, car hold policies, managers will pressure sales people to be pushy even if it means poorer customer service. Sales commission structure hadn't been increased in 10+ years, unless a manager is what you want to move into, not a lot of room for growth, lots of turnover, and favoritism is found in each department. Hard to request time off and schedule changes.

      Viewing 349 - 351 of 8,207 Reviews
      Related searches: CarMax jobs | CarMax salaries | CarMax benefits | CarMax interviews | CarMax conversations
      ReviewsCarMax reviews

      Glassdoor has 8,376 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.