CarMax reviews

Because it's a smaller company, the compensation is not as competitive as one would expect given the company's recent successes. Because salaries are not as competitive, CarMax loses a lot of good talent from associates who view it more as a stepping stone and not a final destination (a lot of associates even make a move just across the street to Capital One HQ where salaries are more competitive).

AVOID ANY ADVANCEMENT INTO MANAGEMENT! Management is a complete mess, everyone micro-managing each other, extremely stressful and pay is based on what you made prior and you receive a very small increase in pay when you are "promoted". Half the day is spent in meetings that are a waste and take away from valuable time that could be spent training associates and helping customers. CARMAX IS RUN LIKE A TYPICAL BIG BOX RETAILER. Every department is run poorly and inefficiently. People are fired for ridiculous reasons, things that aren't their fault because they literally turn any issue into a corporate investigation. Nothing is handled on a store level by the 15+ managers that are there everyday. Looking back, it's ridiculous and I can't believe I worked there as long as I did!