CarMax reviews

3.5

59% would recommend to a friend

(8,209 total reviews)
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Keith Barr

58% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
May 23, 2014

CarMax Manager

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules, tuition assistance, vehicle discounts

Cons

Stores are constantly understaffed, high turnover rate, favoritism from supervisors all the way to senior VP. Pay does not equal work. Slow advancement.

5.0
May 21, 2014

Incredible culture.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The management really cares about associate development. As much effort and interest as you put into moving positions or learning more, they will receive and give right back to you. They offer classes in the "College of Continuous Learning" on company time, have awesome time away policy and a great fitness center. It is such a great environment to work in.

Cons

Like with anywhere, there are politics to work around, but it is all about knowing how to work them.

1.0
May 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Co-workers are generally pleasant to work with.

Cons

The culture has changed dramatically. One of the companies founding principles was quality which has become a farce. Senior Company leadership are immature and only care about their personal wealth. The company business principle is built around low balling customers to sell their cars outright and then make $$$$$$ through internal wholesale auctions.

Viewing 7708 - 7710 of 8,209 Reviews

Glassdoor has 8,378 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.