CarMax reviews

3.5

59% would recommend to a friend

(8,209 total reviews)
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Keith Barr

58% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Apr 22, 2014
Recommend
CEO approval
Business Outlook

Pros

a lot of opportunity to make money alright benefits amazing co -workers one of the few things that kept me here so long

Cons

HOURS HOURS HOURS to make money you must sacrifice your social and family life the only way it's worth staying is if you're in presidents club. which to obtain means 50-60 hours work weeks and coming in on your days off. regular sales consultants don't last long here only 15+ car a month people. Schedule rotate you never have the same two days off a week, 5- 10 hour shifts never the same hours always random

3.0
Apr 17, 2014
Recommend
CEO approval
Business Outlook

Pros

The customers are awesome, the job was fun, the fact that you semi make your own schedule is awesome. I loved the fact that you become family with your co-workers.

Cons

The management is just horrible. Once the new CEO came, it went from Customer focus, to profit driven. The customer is either given a great deal, or a crappy one. It literally was 50/50. The management there is horrible. These people are recruited from other companies, who then drive down some stores. For example, my location had an almost 60% turn-over rate due to these managers. Don't get on their bad side!

Viewing 7720 - 7722 of 8,209 Reviews

Glassdoor has 8,378 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.