CarMax reviews

3.5

60% would recommend to a friend

(8,207 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,207 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Oct 21, 2013
Recommend
CEO approval
Business Outlook

Pros

one weekend off every 6 weeks

Cons

I resigned yesterday from the Boynton Beach, FL store. I was a Sales Consultant. The sales management team is very inexperienced. They only coach employees when their numbers are not up to target. They sit and watch employees verbally abuse each other, often in front of the customer and if the abuser is a friend of the manager then they look the other way. I made the mistake of pointing this out to one of the managers and not only didn't he want to hear about it he actually defended the abusers.

5.0
Oct 15, 2013

Good

Recommend
CEO approval
Business Outlook

Pros

Variety of jobs/duties. Upper management good. Some jobs allow flexible scheduling. Lots of movement. Coworkers nice and professional. Facilities clean and room for breaks.

Cons

Some middle management is short sided and difficult to approach. Seem offended at the idea of improving or enhancing efficiency.

1.0
Sep 21, 2013

Carmax is a snake pit

Recommend
CEO approval
Business Outlook

Pros

Friendships with the other consultants

Cons

Management does not care about its workers and has no loyalty toward them. They are disrespectful to the employees because they believe the workers feel they have no where else to go. People get stuck working there for many years and then realize it was a low paying waste of time. My advise to them is get an education or training in some kind of field so you won't wake up one morning and realize they have wasted their lives on a dead end company that sees you as a semi warm piece of meat.

Viewing 7786 - 7788 of 8,207 Reviews

Glassdoor has 8,376 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.