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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,207 total reviews)
      avatar

      Keith Barr

      60% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,207 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      4.0
      Apr 30, 2012

      Good place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall great place to work. Good benefits. Great diversity in employees. Buy into Carmax culture, means job security.

      Cons

      If your a store manager closing shifts are hard to get excited about if you have a family.

      3.0
      Jan 12, 2012

      Great place to work if you are mobile and are willing to drink the Carmax kool-aid

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is reasonable, the more hours you put in the more you make. 100% commision with mandatory meetings and training, basically you work for free if you do not make enough commission to realize $7.75 an hour they will give you a short term loan that has to be paid back. There is a ton of advancement opportunities if you are extremely mobile Nice work environment and relaxed dress code. Most associates get along but there are client theives around (just a few) Benefits are very good. I think managers really care (but are inept) about their sales associates as long as you, at least, pretend to drink the "Carmax Kool-aid".

      Cons

      Micro management, because the Managers appear to have never took a management class they tend to take a (Company mandated) cookie cutter approach to management. Managers talk a good game but everyone knows there is only one way" the Carmax way" with no room for individualism. Managers will very seldom get involved in a commission dispute you are told to work it out on your own. (again, an apparent lack of management training) If you are 19 to 25 years old with little to no experience the management experience is not bad. If you have worked in a professional environment in the past you see what a joke the Management is. Being far though, they seem to be looking for the 19 - 25 year olds and really old retired people.

      Viewing 7795 - 7797 of 8,207 Reviews
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      Glassdoor has 8,376 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.