CarMax reviews

3.5

60% would recommend to a friend

(8,198 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jul 21, 2009
Recommend
CEO approval
Business Outlook

Pros

At some points it was a fun place to work.

Cons

In the business office, you do not get paid equal to what you do. You take all the money, process all the titles, do all the transfers with help from inventory, and taking care of all the signing and tendering of deals, and making sure the checks are funded, so Carmax gets paid. All that starting at 10 an hour. They also do not believe in giving full time, so they do not have to give benefits. Most of the positions are part time. the hours are not fixed, so if you work till close which is 10, its not always, its till the last deal is done. The business office is that last to leave. Work from other departments is constantly shifted to the business office. Basically, you do not get any respect, cause you do not make the money. Sales and Service does. If you want to get a job there avoid the business office.

3.0
Jul 13, 2009

Sales

Recommend
CEO approval
Business Outlook

Pros

Commission is okay, it's nice as a start and there are incentives once you get higher Benefits are good Training is done very well

Cons

So many hours that were worked; social life was hard to come by It no one wants to buy cars, what can you do?

2.0
Jul 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Good salary, ability to have direct contact with direct reports to teach and train. Company prides itself on integrity.

Cons

Upper management, especially location senior management, very untrustworthy and secretive. Corporate management has changed and unfortunately accompanying values as well. Unfortunately desire to be a company of integrity has spawned fanatical scrutiny to where many employees are so afraid of making a mistake that they will resultingly lose their jobs.

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Glassdoor has 8,367 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.