CarMax reviews

3.5

60% would recommend to a friend

(8,198 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Mar 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Sundays off...decent training program. pretty good benefits

Cons

Pay wasn't great. co-workers work cut throat but that's sales!

4.0
Feb 2, 2011

good

Recommend
CEO approval
Business Outlook

Pros

i think yhey offer good training

Cons

could pay more and show more trust in em[loyees

3.0
Jan 11, 2013

Ok ish

Recommend
CEO approval
Business Outlook

Pros

Great employees from my first day to my eventual last day i've had great experiences with my co workers. I am an inventory associate. being prior military falling into the set procedures and rules was a simple transition. cars cars cars i drove so many different cars every day that i lost some of my interest in them. great employee discounts on wholesales. the hours allthough daunting at first 5am-2pm or 3pm-11pm for production team or 8am-5pm for retail team were great i worked 5-2 was always home to see my kids get home from school. EIGHT YEARS of being fortunes 100 best companies to work for. GREAT cars come from carmax flat out to know that the car on the lot is as good as it can possibly ever be and that the customer is going home with a great car gives an ENORMOUS sense of job satisfaction.

Cons

mandatory overtime happens yes its illegal but part of the contract you sign makes it ok for them to schedule you for the company's needs. management is clueless or waits till last minute for critical tasks that need to get done. compensation is terrible i cant afford the 420 a month insurance for my family which is why im still job hunting. promotions are supposedly based off of a "training matrix" but i have worked for carmax for 3 months now and i still am not on the list. 6 years in the military training leading soldiers into some of the nastiest situations and out alive didnt mean i was worth more than 10 an hour or a management. working out in the elements regardless of the temperature in nothing but your carmax uniform and jackets SUCKS.

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