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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,202 total reviews)
      avatar

      Keith Barr

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      4.0
      Jul 26, 2015

      Great Culture

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people they attract to work in Sales are lots of fun to work with and the culture is casual. Lots of tools to get the job done, like fixed prices, great website and tons of training.

      Cons

      The managers seem stressed and overworked with mixed responsibility of selling cars and constantly "developing" people. The priority never feels like sales but more about what needs to be improved. The 'senior' managers are even worse, always traveling for meetings, always in meetings and always pointing out what needs to be better. I wouldn't want to be a manger.

      4.0
      Nov 8, 2014

      Solid structure and team environment

      Senior buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      CarMax has continuously tried to improve themselves. The company management is open to feedback from the line level associates. The training programs and focus are top notch and are geared towards growing and developing the talented team members. The best thing working at CarMax was the work life balance if you are a Manager. They have a "Time Away" policy that is very flexible.

      Cons

      You can cap out in compensation and obtaining a promotion can be difficult if you are not able to relocate. You can be branded at CarMax as "not a growth candidate" making it near impossible to grow your carrer. CarMax has become extremely process driven to the point that any deviation from the process is highly frowned upon and I feel this decreased the associates ability to make decisions.

      4.0
      Aug 27, 2014

      Company Culture

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pleasant work environment. Everyone treats everyone with respect and is nice (for the most part, at least at my location). Lots of little nice things the company does for the employees. High focus on giving employees recognition, which I found very positive and still seems to be rare to find. After working there for 4 years and leaving for a better paying job, I really missed the positive working environment. Lots of areas to move around in, can go from sales to finance office, move up the ladder, plenty of opportunities for growth. Open door policy.

      Cons

      Some managers get a little bit too comfortable in their jobs and may not set the best example at times. Needs a more uniform approach. Some managers work way harder then others, or some may be much more approachable then others. Pay structure for sales people could use some serious improvement. Can be very stressful to maintain adequate sales to live from.

      Viewing 154 - 156 of 8,202 Reviews
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      ReviewsCarMax reviews

      Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.