CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)
avatar

Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Nov 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Profit sharing and unlimited vacation (though it is never approved)

Cons

Poor work-life balance, hostile work environment, lack of support for buyers, treat employees like they are disposable.

1.0
Oct 25, 2019

Sales Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dress code is pretty casual. Discounts. You get to be around all sorts of cars.

Cons

Micro management to an extreme level. They have rules and policies for everything. Every department will hate you because you're in sales. The managers could care less about you, you are just a number but they will try hard to pretend otherwise. In my time there I have seen so many good people be fired. They care about nothing but sales. It's also 100% commison so they put no value on you as a sales profesional and they expect you to work a lot for free. And advancement is extreamly unlikely. It is a toxic work environment that I wouldn't recomend to anyone.

Viewing 283 - 285 of 8,203 Reviews

Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.