Does CarParts.com pay their employees well?

According to anonymously submitted Glassdoor reviews, CarParts.com employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CarParts.com. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at CarParts.com?

74% of CarParts.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarParts.com 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at CarParts.com?

Customer Service Representative (CSR) (12) , Content Writer (11) , Customer Service Representative (8) , Business Intelligence Analyst (6) , Operations Manager (6) , Business Analyst (5) , Operations Supervisor (4) , Sales Associate (4) , Team Leader (4) , Contact Center Agent (3) , Contact Center Associate (3) , Contact Center Representative (3) , Inventory Specialist (3) , Material Handler (3) , Sales Representative (3)

What are the pros of working at CarParts.com according to real employee reviews?

"Great people and leaders." ((in 25 reviews)); "The management also listens to their employees." ((in 10 reviews)); "Good Work/Life Balance with our hybrid set" ((in 9 reviews)); "The employees are friendly and have established a rather comfortable rapport with one another." ((in 9 reviews)); "Friendly and approachable colleagues." ((in 7 reviews))

What are the cons of working at CarParts.com according to real employee reviews?

"Low salary increase and i did not expect that" ((in 8 reviews)); "• No training programs for career advancement" ((in 4 reviews)); "Upper management does not have a clue." ((in 4 reviews)); "Lots of layoffs, but that comes with any company." ((in 4 reviews)); "No salary increase" ((in 4 reviews))

What are employees saying about CarParts.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarParts.com layoffs and their outlook for job security at CarParts.com in 2026.

What are the top reviewed CarParts.com locations?

Torrance , Grand Prairie , Las Vegas , Carson , Jacksonville , Chesapeake , Peru , Virginia Beach , Dallas , Los Angeles , Rocky Hill , Phoenixville

CarParts.com reviews

3.8

74% would recommend to a friend

(267 total reviews)

David Meniane

78% approve of CEO

71% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

3.9

Culture & values

3.7

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

CarParts.com has an employee rating of 3.8 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarParts.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

267 reviews

1.0

Jun 16, 2025

Employee Experiences with Floating Status and Salary Concerns

Business intelligence analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible sched and once a week in the office

Cons

Unnotified Floating Status: Multiple employees have shared experiences of being placed on floating status without prior communication. This sudden change left them without assigned tasks or compensation, causing financial strain and uncertainty about job security. Most of the employees are tenured. The company chose floating status for 6 months so they wont have to pay lay off or separation pay. Not recommended!

CarParts.com Response

11mo

Thank you for sharing your thoughts. We understand how unsettling employment changes can feel, especially during times of uncertainty. We want to clarify that employees impacted by recent workforce changes were communicated with directly and in accordance with local labor laws and regulations. News like this is never easy, and we approached the process with care, aiming to treat everyone involved with respect and professionalism.

3.0

Apr 7, 2025

Carparts Philippines

Software qa engineer

Recommend

CEO approval

Business Outlook

Pros

Nice office and team mates

Cons

Low starting salary with very low increase a year. (Below 1k PHP)

CarParts.com Response

1y

Thank you for sharing your feedback about your experience with CarParts.com. We appreciate your dedication and the time you spent with the company. It’s great to hear that you enjoyed working with your teammates and appreciated the office environment. We understand your concerns, and your local HR representative is available at any time to discuss your feedback further. Thank you again for your review, and we wish you all the best in your future endeavors!

1.0

Apr 1, 2025

No solid incentive scheme

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Worst inhouse contact center ever

Cons

Doesnt have a solid incentive structure, when you hit the KPIs they will change it constantly so that you would not be getting the full amount stipulated

CarParts.com Response

1y

Thank you for sharing your feedback. Your input is valuable, and we encourage you to reach out to your local HR representative to discuss these issues further and ensure your concerns are addressed appropriately. We appreciate your dedication to the company over the years and hope to work together toward improving the employee experience.

Viewing 127 - 129 of 267 Reviews

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CarParts.com

CarParts.com reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Employee Experiences with Floating Status and Salary Concerns

Carparts Philippines

No solid incentive scheme

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