Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 45 reviews)); "Great Work from home life" ((in 38 reviews)); "Great People and team members" ((in 30 reviews)); "Excellent benefits including tuition reimbursement, 401k match, HSA contributions, generous PTO." ((in 13 reviews)); "Work from home Iher great employees" ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 43 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "poor training however they expect quality work and will write you up for it" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 19 reviews)); "Upper management (with some exceptions) is poor." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

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CareCentrix

CareCentrix reviews

3.3

57% would recommend to a friend

(618 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

618 reviews

4.0

Jul 26, 2025

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company have Great Benefits and will work with you. The work hours great also

Cons

I didn’t stay that long

CareCentrix Response

10mo

Thank you for your kind words and for being part of CareCentrix, even briefly. We're glad to hear you appreciated our benefits and flexible work hours—those are just a few ways we aim to support our team. Wishing you all the best in your next chapter.

5.0

Jul 2, 2025

Great Company to work for...

Patient advocate

Recommend

CEO approval

Business Outlook

Pros

Call flow steady Hours are flexible Excellent Management Team The Best Co-Workers CareCentrix is a great company to work for and with.

Cons

The pay is okay I don't have any other cons about CareCentrix.

CareCentrix Response

Thank you for sharing your experience at CareCentrix. It’s wonderful to hear that you enjoyed your role, appreciated the culture, and felt supported by your teammates and leaders. We’re especially grateful for the meaningful work you did as a Patient Advocate—your efforts directly impact the lives of those we serve, and that truly matters. We wish you continued success in all your future endeavors, and thank you again for being a valued part of our team.

5.0

Jun 6, 2025

I am proud to celebrate 25 years with CareCentrix

Sr director

Recommend

CEO approval

Business Outlook

Pros

Throughout my journey here, I have gained invaluable knowledge and experience, and I wholeheartedly recommend CareCentrix to others. Our commitment to both our patients and team members sets us apart in the healthcare industry.

Cons

I can not think of any cons at this time. I love CareCentrix.

CareCentrix Response

Thank you for your feedback—and congratulations on over 25 years of service with CareCentrix! That’s an incredible milestone, and we’re truly grateful for your dedication and the many contributions you’ve made throughout your career. It’s inspiring to hear that your journey with us has been a positive one. Thank you again, and we wish you continued success in all that you do!

Viewing 412 - 414 of 618 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Director – Product Management - Durable Medical Equipment & Sleep