Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 50 reviews)); "option to work from home is nice" ((in 39 reviews)); "Great People and team members" ((in 30 reviews)); "Really cares about employees." ((in 12 reviews)); "20 days of PTO (you really need it with all of the insane issues you deal with), co" ((in 11 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 25 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 12 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

1.0

Apr 5, 2017

Horrifying

Senior network analyst

Recommend

CEO approval

Business Outlook

Pros

- Benefits - Pay - Some employees

Cons

- Lack of clear, concise management - Heavy focus on titles and abbreviations after your name but not experience - Bleeding talent and new business

1.0

Mar 30, 2017

Intake Customer Service

Intake coordinator

Recommend

CEO approval

Business Outlook

Pros

4 weeks PTO each year and it's all available Jan 1 each year. If you volunteer to work through lunch they will always buy lunch.

Cons

You start out with one job but then make you learn every other department within the company but no additional pay . No opportunity for career growth, none. Huge turnover. Huge turnover even of the supervisors. Extremely high volume call center. Don't you dare put your phone on aux or they are running over to get you back on the phone. Not allowed to go to the bathroom unless it's a designated break time. No kidding.

3.0

Mar 20, 2017

Workplace Culture

Customer solutions specialist

Recommend

CEO approval

Business Outlook

Pros

Carecentrix was a great place to work. Full of energetic people and comforting. They assured you to be treated like family.

Cons

I would appreciated more advancement opportunities.

Viewing 487 - 489 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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