Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 47 reviews)); "work from home was nice" ((in 37 reviews)); "Great People and team members" ((in 27 reviews)); "wide team building activities are supported and team members are encouraged to participate." ((in 13 reviews)); "Remote working for most positions, great PTO and health benefits." ((in 13 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 45 reviews)); "Poor leadership, unorganized company settings" ((in 26 reviews)); "I had almost no training and didn't know how to do my job." ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 22 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(618 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

618 reviews

3.0

Mar 10, 2022

Sales with out Commission

Patient advocate

Recommend

CEO approval

Business Outlook

Pros

CareCentrix is a good company. The benefits are great. They seem to care for their employees and show it by remembering their birthdays and providing a lot of supplemental benefits that the partially pay for.

Cons

The Patient Advocate role is a sales role. They have an entire Matrix of numbers you have to hit in order to keep your job. Micromanagement is the name of the game. They scrutinize everything you do. You will get an email everyday about things you are doing wrong. If you do manage to hit their numbers then you will be qualified to get a monthly bonus of a whole $450.00. Given the amount of work they want you to do with an hourly rate of $17 an hour and only 2 weeks of vacation. It is just not worth what you have to put up with. If you want a sales job then just keep looking. If you want to work your butt off for very little pay and a huge amount of micromanagement then get a job here.

CareCentrix Response

4y

Thank you for providing your feedback and sharing your experience with CareCentrix. We are sorry to hear that your time with our company was not more positive and that the role did not meet your expectations. Our Patient Advocates are responsible for ensuring we help our patients get access to the necessary clinical services to help them age or heal at home. While there are service expectations for this role, this is not a sales position. We pride ourselves on offering a competitive Total Rewards package inclusive of base comp, bonus incentives and various other benefits. We will share your feedback with our leadership team to review and help drive necessary improvements. We wish you success in your future endeavors and thank you again for your comments.

5.0

Mar 2, 2022

Great company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours, people are really invested in your growth

Cons

None - I really enjoyed working here

CareCentrix Response

4y

Thank you for your fantastic review. We are so happy that you appreciated both the people and our culture while working at CareCentrix. We wish you continued success in the future.

1.0

Feb 21, 2022

carecentrix

Intake specialist

Recommend

CEO approval

Business Outlook

Pros

none they have new management

Cons

working under scope all day

CareCentrix Response

4y

Thank you for your comments. We encourage you to discuss any concerns with your leadership team or HR Business Partner so that we can help make CareCentrix a better place to work for you. Thank you for your contributions - we look forward to hearing from you.

Viewing 214 - 216 of 618 Reviews

Jobs at CareCentrix

Senior Analyst - Product Strategy & Development

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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Sales with out Commission

Great company to work for

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