CareDx reviews

2.8

36% would recommend to a friend

(190 total reviews)

John Hanna

58% approve of CEO

33% positive business outlook

CareDx has an employee rating of 2.8 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CareDx employee rating is 25% below average for employers within the Healthcare industry (3.7 stars).

Reviews by job title

190 reviews
1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

2.0
Jun 5, 2026

Great testing and impactful data, but poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Testing was great and the data was impactful

Cons

Poor leadership, organizational culture, and adaptability to healthcare landscape

1.0
May 27, 2026

low learning and micromanagement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Remote work is good.

Cons

Supervisors measure you on how much notes you can put in the system per day not necessarily the quality of work. There’s no focus on resolution, repetitive work, low learning and limited time for review and analysis. You will get absolutely no training and you have to figure it out as you go. Not to mention you will get burned out by the micromanaging.

Viewing 91 - 93 of 190 Reviews

Glassdoor has 204 CareDx reviews submitted anonymously by CareDx employees. Read employee reviews and ratings on Glassdoor to decide if CareDx is right for you.