Is CareFirst BlueCross BlueShield a good company to work for?

CareFirst BlueCross BlueShield has an overall rating of 3.8 out of 5, based on over 1,028 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at CareFirst BlueCross BlueShield to a friend and 66% have a positive outlook for the business. The best reviews about CareFirst BlueCross BlueShield have been left by employees working as Intern , Business Analyst and Director .

Does CareFirst BlueCross BlueShield pay their employees well?

According to anonymously submitted Glassdoor reviews, CareFirst BlueCross BlueShield employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CareFirst BlueCross BlueShield. This rating has been stable over the past 12 months.

How satisfied are employees working at CareFirst BlueCross BlueShield?

67% of CareFirst BlueCross BlueShield employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareFirst BlueCross BlueShield 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareFirst BlueCross BlueShield?

Intern (25) , Business Analyst (24) , Manager (24) , Director (20) , Customer Service Representative (19) , Software Engineer (17) , Project Manager (14) , Analyst (13) , Supervisor (10) , Account Manager (7) , Program Manager (7) , Underwriter (6) , Associate (5) , Consultant (5) , Customer Advocate (5)

What are the pros of working at CareFirst BlueCross BlueShield according to real employee reviews?

"Great benefits and match for retirement" ((in 176 reviews)); "a good work life balance" ((in 52 reviews)); "Great people and mission." ((in 49 reviews)); "Also opportunities to work from home" ((in 28 reviews)); "Great culture however and work" ((in 26 reviews))

What are the cons of working at CareFirst BlueCross BlueShield according to real employee reviews?

"poor management; it's like they are tenured" ((in 43 reviews)); "low pay and not willing to promote existing employees but would rather give more to outside employees" ((in 42 reviews)); "Poor culture and leadership is not truthful." ((in 23 reviews)); "If you're lucky enough to work for a good manager I hope it lasts." ((in 19 reviews)); "Long training" ((in 15 reviews))

What are employees saying about CareFirst BlueCross BlueShield layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareFirst BlueCross BlueShield layoffs and their outlook for job security at CareFirst BlueCross BlueShield in 2026.

What are the top reviewed CareFirst BlueCross BlueShield locations?

Owings Mills , Baltimore , Washington , Reston , Charleston , Columbia , Owings , Cumberland , Canton , Fairfax , Maryland City , Chicago , Herndon , Kansas City , Charlotte , Dallas , Pikesville , Rockville , Newark , Charlottesville , Phoenix , Tulsa , Jacksonville , Winston-Salem , McLean , San Antonio , Crown Point , Cleveland , Los Angeles , Baton Rouge

CareFirst BlueCross BlueShield reviews

3.8

67% would recommend to a friend

(880 total reviews)

Ja’Ron Bridges

85% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (880 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareFirst BlueCross BlueShield has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareFirst BlueCross BlueShield employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

880 reviews

4.0

May 24, 2016

Supervisor, Data & Informatics

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Healthy workplace, flexible schedules, on site gym and fitness programs, great benefits and compensation packages

Cons

Not enough opportunity for remote work, pay structure could be better, bonus structures could be better

4.0

May 20, 2016

Great Emloyer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Diversity amoung employees and upper management Great Benefits

Cons

Due to changes in health insurance a lot of changes

2.0

May 19, 2016

Great stepping stone

Associate underwriter

Recommend

CEO approval

Business Outlook

Pros

It's a great stepping stone into insurance because they have the BlueCross BlueShield name. It opens up a lot of doors and opportunities to other companies including competitors and brokerage firms. They offer decent benefits but I wouldn't say they were generous by any means. My manager was great but he was new and came from a different carrier.

Cons

Underwriting is under staffed, over worked, and under paid with unrealistic expectations. The turn around for employees is high; it seemed someone would quit ever two months or so. The only people that stick around are the people that have been there for 10-15 plus years and work loads are catered to the senior members. It felt like everything was based on how long you've been with the company; pay, promotions, etc. High work load with little time, mostly due to system issues. They have the same problems every month and nothing gets fixed. There are serious disconnects within the company with poor communication from department to department. The work culture is terrible and there is a lack of structure with little to no SOPs.

Viewing 727 - 729 of 880 Reviews

Jobs at CareFirst BlueCross BlueShield

Test Analyst (Remote)

Claims Adjuster I (Remote)

Business Consultant (Remote)

Claims Adjuster III (Remote)

Data Analytics Intern - Fall Recruitment MD/DC/VA (Remote)