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CareFirst BlueCross BlueShield

Engaged Employer

CareFirst BlueCross BlueShield reviews

3.8

67% would recommend to a friend

(880 total reviews)

Ja’Ron Bridges

85% approve of CEO

66% positive business outlook

CareFirst BlueCross BlueShield has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareFirst BlueCross BlueShield employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

880 reviews
2.0
Nov 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to develop new skills because there is always more work than people. Some areas of the company are upbeat, positive and really care about people. The perks are good: the standard Fortune 500 package. The annual bonus is great.

Cons

In the scramble to remain competitive in a market in which the company is constantly losing marketshare, there are many quick decisions made with the expectation of quick implementation and poor leadership to make that happen. It is hard to be a part of an organization you see wasting thousands of dollars on initiatives manned by costly consultants/contractors who are friends and family of executives but are incompetent (one $200/hr contractor could NOT put together a workplan- not even just bullets!!) when you know that there are families scraping together money to pay their exorbitant monthly premiums. There are many initiatives started and not completed due to inadequate time permitted to plan. In addition, promotions were awarded to "friends" of the CIO instead of the competency of internal staff. Especially difficult for minorities and women in IT.

1.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

- Competitive Salary - Community work

Cons

Each year they let go very talented people to hire and churn through new people. Instead of creating an environment of professional development and talent management, they treated people as disposable. There is no value in the work that Mar/Com produces. SMEs considered it high-cost. I would stay away from that team - they enjoy micromanaging and creating a backstabbing culture where "bully cliques" are nurtured. Also there is absolutely no diversity-its all token.

3.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

- Positive impact and company mission - Volunteerism and giving back to the community - Competitive benefits package - Work-life balance and flexibility

Cons

Toxic leadership in MARCOM starting at the CMO level that rewards pandering and complacency over character and competence. Leadership chooses to micromanage rather than trust and support subject matter experts. Extensive approval process leads to product delays which is then blamed on individual contributors. Frequent organizational changes and high turnover. Do not recommend until culture is addressed.

Viewing 172 - 174 of 880 Reviews

Glassdoor has 1,028 CareFirst BlueCross BlueShield reviews submitted anonymously by CareFirst BlueCross BlueShield employees. Read employee reviews and ratings on Glassdoor to decide if CareFirst BlueCross BlueShield is right for you.