Is CareSource a good company to work for?

CareSource has an overall rating of 3.4 out of 5, based on over 901 reviews left anonymously by employees. This rating has decreased by 14% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"Good Benefits and Work/Home Life" ((in 90 reviews)); "Pay and bonuses were good." ((in 54 reviews)); "Good benefits, work from home" ((in 51 reviews)); "They offer good bonus up to 15 % of the annual compensation." ((in 40 reviews)); "Great work life balance here" ((in 35 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Needs better Management in some areas." ((in 41 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 17 reviews)); "A lot of trainings which isnt bad as CareSource is ahead of the market, but it can interfere with one's ability to maintain task load certain days." ((in 14 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 13 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Phoenix , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia

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CareSource

CareSource reviews

3.4

48% would recommend to a friend

(266 total reviews)

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

266 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Mar 26, 2024

Know your worth

Sr. admin. assist

Recommend

CEO approval

Business Outlook

Pros

Benefits, depending on the department you can have a very healthy and supported work/life balance, ERGs, engaging, support flexible WFH/office based presence depending on your role

Cons

Know the base salary they offer for your role and ask for more. The C is for change - expect and adapt

CareSource Response

Thanks for taking the time to provide us with your feedback. As we continue to grow, we will also continue to work with our teams to best serve our employees, members, providers and communities.

1.0

Mar 25, 2024

Run Run Run Run

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

Decent salary and benefits with Caresource

Cons

Abusive Management, over worked impossible deadlines. Senior leadership drunken with power. Work more hours than pay. Training inadequate.

CareSource Response

Thank you for your review. We take claims of abuse very seriously and have multiple options available to our employees, including our anonymous ethics hotline, to report abusive behaviors so that the experience can be investigated and each of our team members can feel heard and safe.

3.0

Mar 21, 2024

It’s not bad

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Working from home, no pbones

Cons

Pay, compensation, lack of communication,

CareSource Response

Thanks for sharing your experience with us. We're glad to hear you enjoyed our hybrid work options and we greatly appreciate this opportunity to hear your feedback so we can have the best and safest atmosphere for our employees.

Viewing 58 - 60 of 266 Reviews

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Jobs at CareSource

Team Lead, Customer Care

Care Navigator (Remote - Massachusetts)

Operations Specialist II