Is CareSource a good company to work for?

CareSource has an overall rating of 3.4 out of 5, based on over 901 reviews left anonymously by employees. This rating has decreased by 14% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"Good Benefits and Work/Home Life" ((in 90 reviews)); "Pay and bonuses were good." ((in 54 reviews)); "Good benefits, work from home" ((in 51 reviews)); "They offer good bonus up to 15 % of the annual compensation." ((in 40 reviews)); "Great work life balance here" ((in 35 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Needs better Management in some areas." ((in 41 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 17 reviews)); "A lot of trainings which isnt bad as CareSource is ahead of the market, but it can interfere with one's ability to maintain task load certain days." ((in 14 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 13 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Phoenix , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia

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CareSource

CareSource reviews

3.4

48% would recommend to a friend

(267 total reviews)

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

267 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Sep 4, 2023

Was ok until it wasn’t

Community marketplace representative

Recommend

CEO approval

Business Outlook

Pros

Benefits PTO Bonus structure Travel reimbursement

Cons

Nepotism Glass ceiling Change from non-profit to for profit Founder retiring and being replaced by a man

CareSource Response

Thank you for sharing the experience you had while working with us. We’re honored to continue to be a non-profit organization and help give back to our members and communities. We’re also proud of our commitment to diversity, equity, and inclusion and are always ready to do more and expand our DEI initiatives like our equity council and employee resource groups. We greatly appreciate your feedback so that we can best serve our employees as we grow and change.

4.0

Sep 3, 2023

Company cares

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Company is true to its mission. Great work/life balance and flexibility. Generous bonus. Employee Resource Groups are great. Company is growing.

Cons

Unclear/lack of direction. Silos. Lack of technical training. Senior management not visible. Widespread burnout.

CareSource Response

Thanks for sharing your feedback with us – hearing our employees’ experiences helps us to know how to best address your needs. For more information on overall business and growth goals and strategy, you can visit our internal website, MySource. We also encourage you to check out our learning portal, Cornerstone, for learning opportunities on a variety of useful topics. We greatly appreciate your dedication to our members, providers, and communities.

1.0

Aug 24, 2023

Run don't walk!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary and bonus are about the only perks

Cons

Everything else! Leadership is terrible, work changes often, unrealistic expectations, super high case loads

CareSource Response

Thanks for your review. We’re sorry to hear your experience with our company has not lived up to your expectations. We value each of our employees and appreciate receiving your feedback so we can make sure our employees feel respected and listened to as we continue to grow and change.

Viewing 76 - 78 of 267 Reviews

Jobs at CareSource

Team Lead, Customer Care

Care Navigator (Remote - Massachusetts)

Operations Specialist II