Everything. They lie to their clinics and clients about their finances, they do not care about their employees(with the exception of their HQ employees who seem to be the only people happy with carevet), and they do not care about their clients or patients. Everything revolves around the labor to profitability percentage which never seems to improve despite losing staff and raising prices. In other words, the math doesn't math and we were given no answers and false promises. Do not believe a word anyone from carevet says about profitability because they either don't know a thing or they are lying to cover up how much HQ is spending on itself with their beer keg parties, company paid vacation houses, free HQ lunches, and ridiculous CEO/Board member salaries. They are bleeding support staff because of their choices and pretty soon carevet is going to learn what happens to clinics with no technicians, assistants, or receptionists. They have "Carevet spirit week" and "Carefetti parties" as if that makes techs able to buy groceries or pay rent. Do not work for or with this company. They are going to fail unless significant changes are made starting with reorganizing the leadership and cutting unnecessary HQ spending.