The culture pre-sale at CB was already bad as people would argue and fight at almost every meeting (remember those weekly Monday calls... AWFUL). It became a case of bravado and who had the higher connections. If you had a wimp of a boss, you were screwed. With the new ownership/leadership, its magnified, except don't disagree with anyone within the ELT. It will cost you your job. I see others comment about how the new leadership doesn't understand CB products. This isn't anything new. The old leadership didn't either. The problem is the old leadership fed the new ones the information. Neither the old or the new have actually been dealing with the people on the front lines or meeting with the core clients. Meeting with the largest opportunities doesn't count as most of CB's business is small to medium size businesses. The small and medium sized businesses have different issues and are just walking away, while our leadership is spending time insuring one of the top 30 accounts is happy enough to renew FOR LESS. In the meantime, 50 customers just walked away completely. OMG COMPRESSION!!!! "Compression on an account will not be allowed " Ummm, OK, we will be sure to tell the customers that .... Its more like clients aren't compressing, they just aren't renewing.
"But sell them background checks!" Ha! Ok well teach us how to sell background checks. The sales cycle there is not 30 days more like 6 months to a year and you have to talk to entirely new portion of the organization. But I guess reality is not acceptable!
Too many clients have pulled up their hiring report how they aren't hiring anyone from CB.... Hello to Hire, more like Goodbye, your fired!
Head-scratching moment: Why build and promote a product that enhances your search experience and act like this is revolutionary when 1) CB Clients don't search within the CB environment and 2) the product is unstable. We had to have a recorded demo during our sales presentations as we couldn't trust it to work without an issue during the call.
Another head-scratching moment: Who wants a virtual reality app for job hunting. I mean seriously, in what world do you live in that you think people are going to walk around and look at the world through an app on their phone to find out that some company on the 20th floor of a building downtown is hiring for a sales engineer. OK, great so what should I do? Hide amongst the crowd walking past security to get to the floor they are on and then walk past the receptionist finally to knock on people's doors only to find the hiring manager? Will they hire me on the spot.
