All the right pieces mismanaged by Private Equity
Pros
Diverse offerings to clients with strong technology for AI, matching and background checks. Textkernel is an amazing platform. Careerbuilder Employment screening is an amazing product and a first tier interface for both companies and candidates.
Cons
Where to begin? When Apollo took over there was hope that they would clean up specific leadership issues, put money behind the product and unify the end to end offerings. Rather they only focused on EBITA. They’ve stripped the support and Dev teams which means the integrations and technology are held together by Elmer’s glue. The people that built the integrations with our largest clients have left, so those accounts are ticking time bombs. Sasha, the new President, has no idea what she’s talking about and is only able to communicate in Meme format (that is not a joke) or by yelling about being a shark or some other sales anecdote she googled earlier in the day. She rarely shows up to the daily company wide meetings she has on everyone’s schedule. Normally we get an email after being on hold 5 minutes that we’re rescheduling for the day. It’s truly sad to see a company that you’ve put your heart into be gutted by private equity plants that don’t understand anything about the business.
