Carrier reviews

3.5

61% would recommend to a friend

(2,026 total reviews)
avatar

David Gitlin

77% approve of CEO

55% positive business outlook

Carrier has an employee rating of 3.5 out of 5 stars, based on 2,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carrier employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, my experience did not reflect the professional standards typically associated with a leading organization.

Cons

During my tenure, I observed several structural and leadership challenges that significantly impacted organizational effectiveness. There appeared to be gaps in leadership alignment and middle-management capability, resulting in inconsistent direction and limited strategic clarity. Standard operating procedures and governance frameworks were either unclear or not consistently implemented, leading to operational inefficiencies and accountability gaps. Cross-functional stakeholder collaboration was limited, with insufficient data transparency and reporting infrastructure to support informed decision-making. At times, communication standards in meetings did not reflect a professional corporate environment. Performance expectations were often set without adequate alignment to market realities, resource availability, or structural readiness. I also observed instances where regional bias and favoritism impacted team morale and merit-based growth opportunities. Career progression pathways, training programs, and long-term development planning were limited, creating concerns around growth and job security. Additionally, procurement was frequently measured against aggressive revenue-style targets rather than value-driven strategic KPIs, which diluted its intended role as a governance and optimization function.

avatar
Carrier Response
3mo
Thank you for taking the time to write your review. We’re sorry to hear your experience with us has not been positive. We aim to support our Associates in every way throughout their time with us and are committed to their wellbeing and development. Your comment will be forwarded to our talent team.
2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- Market competitive pay due to smaller employer brand footprint - Some teams have lax WLB policies

Cons

- Leadership is always into busy work, to one-up each other - Revolving door: they walk people out at all levels frequently and without notice - Toxic culture in Technology team (DT) driven by leader

5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people and benefits, able to maintain healthy work-life balance.

Cons

Pay is not competitive compared to market.

Viewing 52 - 54 of 2,026 Reviews

Glassdoor has 2,875 Carrier reviews submitted anonymously by Carrier employees. Read employee reviews and ratings on Glassdoor to decide if Carrier is right for you.