Is Carter's a good company to work for?

Carter's has an overall rating of 3.4 out of 5, based on over 2,919 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 52% of employees would recommend working at Carter's to a friend and 43% have a positive outlook for the business. The best reviews about Carter's have been left by employees working as Retail Store Manager , Sales Associate/Cashier and Retail Sales Associate .

Does Carter's pay their employees well?

According to anonymously submitted Glassdoor reviews, Carter's employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Carter's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Carter's?

52% of Carter's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carter's 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Carter's?

Sales Associate (568) , Store Manager (142) , Retail Sales Associate (112) , Assistant Manager (98) , Assistant Store Manager (85) , Supervisor (77) , Sales Manager (69) , Part Time Sales Associate (60) , Manager (55) , ASM- Assistant Store Manager (31) , Part Time Supervisor (31) , Sales Associate/Cashier (31) , Part Time Sales Manager (30) , Warehouse Associate (30) , Seasonal Sales Associate (24)

What are the pros of working at Carter's according to real employee reviews?

"The team I worked with were great people and I learned a ton about the retail industry during my time here." ((in 154 reviews)); "Coworkers were great and fun" ((in 104 reviews)); "great benefits available for part time people" ((in 100 reviews)); "Good for college students.. and mom's that have flexible schedules...." ((in 71 reviews)); "great staff (mostly friendly)" ((in 65 reviews))

What are the cons of working at Carter's according to real employee reviews?

"Low pay for job title and responsibility" ((in 268 reviews)); "Management is poor and not very transparent." ((in 125 reviews)); "Long hours and expected overtime when understaffed" ((in 109 reviews)); "sometimes managers can be rude" ((in 78 reviews)); "There was no training and they were annoyed whenever you asked for help." ((in 43 reviews))

What are employees saying about Carter's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Carter's layoffs and their outlook for job security at Carter's in 2026.

What are the top reviewed Carter's locations?

Atlanta , Braselton , New York , Houston , Orlando , San Diego , Chicago , San Antonio , Los Angeles , Buckhead , Columbus , Philadelphia , Miami , Boston , Cincinnati , Tampa , Dallas , El Paso , Memphis , Nashville , Las Vegas , Woodstock , Brooklyn , Raleigh , Austin , Conroe , Katy , Pearland , Schererville , Jacksonville

Carter's reviews

3.4

52% would recommend to a friend

(2,721 total reviews)

Sharon Price John

100% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,721 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Carter's has an employee rating of 3.4 out of 5 stars, based on 2,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Dec 2, 2020

Does not invest when it counts

Analyst

Recommend

CEO approval

Business Outlook

Pros

Some people are very nice, and great location.

Cons

During Covid they laid off mass amounts of people a week after very ambiguous notions some “furloughs” might happen. My team didn’t expect anything to happen really some people might get furloughed which sucks but it’s better than losing a job. I get a video call and am told I have two weeks until my last day. This video call was out of nowhere and no warning was given in advance. It is the most embarrassing way I have been let go seeing as how I was very emotional because this came out of no where. I would not suggest working here because after a bit of pressure you are just a number to them.

4.0

Nov 8, 2017

Great place if you don't mind working extremely hard

Director

Recommend

CEO approval

Business Outlook

Pros

High standards in everything they do. Growing, stable company.

Cons

They expect a lot, and everyone works a lot of hours to meet those expectations. They give a lot of development, but career potential is lacking.

1.0

May 18, 2016

Crap management

Part time sales associate

Recommend

CEO approval

Business Outlook

Pros

If you have kids the 25% discount is good.

Cons

Everything. Management was horrible. No one was ever on the same page. The lowest paid (m)anager did more than either of the assistant store managers. They expect the lowly associates to do everything while they do absolutely nothing. One manager was a complete jerk to most customers and all of the associates, she would talk crap behind the backs and be so fake nice to their faces. The store manager was so absent even when she was there.

Viewing 37 - 39 of 2,721 Reviews

Jobs at Carter's

Seasonal Loader/Unloader

Carter's

Carter's reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Does not invest when it counts

Great place if you don't mind working extremely hard

Crap management

Jobs at Carter's

Carter's reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Carter's

Carter's reviews FAQs