Is Carter's a good company to work for?

Carter's has an overall rating of 3.4 out of 5, based on over 2,920 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at Carter's to a friend and 43% have a positive outlook for the business. The best reviews about Carter's have been left by employees working as Retail Store Manager , Sales Associate/Cashier and Retail Sales Associate .

Does Carter's pay their employees well?

According to anonymously submitted Glassdoor reviews, Carter's employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Carter's. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Carter's?

52% of Carter's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carter's 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Carter's?

Sales Associate (568) , Store Manager (142) , Retail Sales Associate (112) , Assistant Manager (98) , Assistant Store Manager (85) , Supervisor (77) , Sales Manager (69) , Part Time Sales Associate (60) , Manager (55) , Sales Associate/Cashier (32) , ASM- Assistant Store Manager (31) , Part Time Supervisor (31) , Part Time Sales Manager (30) , Warehouse Associate (30) , Seasonal Sales Associate (24)

What are the pros of working at Carter's according to real employee reviews?

"The team I worked with were great people and I learned a ton about the retail industry during my time here." ((in 158 reviews)); "Coworkers were great and fun" ((in 111 reviews)); "Benefits are good for a larger company" ((in 109 reviews)); "flexible schedule and easy to adapt/learn" ((in 66 reviews)); "Pleasant work environment and good benefits." ((in 63 reviews))

What are the cons of working at Carter's according to real employee reviews?

"Low pay for job title and responsibility" ((in 282 reviews)); "Management is poor and not very transparent." ((in 129 reviews)); "Long hours and expected overtime when understaffed" ((in 108 reviews)); "sometimes managers can be rude" ((in 79 reviews)); "No training or enough experienced personnel to review your work 7" ((in 43 reviews))

What are employees saying about Carter's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Carter's layoffs and their outlook for job security at Carter's in 2026.

What are the top reviewed Carter's locations?

Atlanta , Braselton , New York , Houston , Orlando , San Diego , Chicago , San Antonio , Los Angeles , Buckhead , Columbus , Philadelphia , Miami , Boston , Cincinnati , Tampa , Dallas , El Paso , Memphis , Nashville , Las Vegas , Woodstock , Brooklyn , Raleigh , Austin , Conroe , Katy , Pearland , Schererville , Jacksonville

Carter's reviews

3.4

52% would recommend to a friend

(653 total reviews)

Sharon Price John

100% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

653 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Feb 22, 2013

Lies, Lies and MORE lies!

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

25% Discount Not much more to say, Just run far away from Carters/Oshkosh.

Cons

I was lied to from the beginning. I was hired on promised a Store Manager position after a few months of being hired. I was told I would be promoted often, yet they would hire people from outside the company and keep telling me I am ready for my own store. My DM was always lying to me about getting promoted. She came on a few months after I got hired. Pay was really bad. They over looked potential. High turnover rate. They expect you to train yourself. They DO NOT promote within. I wasted 1 1/2 years on false promises. Horrible corporate management.

4.0

Feb 21, 2013

Great for entry level management experience

Supervisor

Recommend

CEO approval

Business Outlook

Pros

You are in management as a supervisor, you learn a LOT, even though it is part-time you are guaranteed 20 hours unlike the sales associates and I'm going to be getting 40 hours because we don't have a store manager

Cons

too much gossip, my store is disorganized because the DM and SM quit before I started, didn't get my starting pay rate right on first check

2.0

Oct 22, 2012

More work for little pay.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- Majority of the employees are really great to work with. Most how to know how to handle customers with a smile and show them what they're looking for. - Most of the management is great. They provide help to the sales associates when needed. - It's always nice to see families, soon-to-be parents, and regulars come in, especially adorable children to interact with. - Minimal scheduling conflicts when it comes to availability for school.

Cons

- Hard to request a Saturday or Sunday off if you're one of those people who work EVERY weekend. - Too many boxes of shipment to deal with that we don't even have space in our stockroom or storage shed to walk. - Starting pay is horrible. Been assigned with a lot more work lately for just a little bit above minimum wage. All the work that's being done is too much for the wage that's being received. Another hard-working employee has been in the company for 2+ years and has never received a raise. - We're told that there's room to grow in the company, but every new management that we've received has been from the outside. - Company does not care for their employees, although there seems to be favoritism at times.

Viewing 649 - 651 of 653 Reviews

Jobs at Carter's

Sales Manager (Part Time)

Sales Manager (Part Time)

Knoxville, TN

View job

Assistant Store Manager

Carter's

Carter's reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Lies, Lies and MORE lies!

Great for entry level management experience

More work for little pay.

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