Carter's reviews

3.4

52% would recommend to a friend

(2,721 total reviews)

Sharon Price John

100% approve of CEO

43% positive business outlook

Carter's has an employee rating of 3.4 out of 5 stars, based on 2,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

love my coworkers discount is nice pretty easy to move up in positions

Cons

Ive worked here for 7 years and in the last year this company has gone downhill. DMs don't care about anyone but making their bonus at the end of the year. Threatening store closure if we don’t force people to buy more to make sales(read the room). DM disgustingly said he was happy our clothes are becoming more expensive so parents HAVE to finance it and open our card. No work/life balance because of extension of operating hours and only getting one weekend off a month. Missing out on family because they want to be open on almost every holiday(wasting money because no ones shopping) No hours for sales associates while also expecting them to do commission based customer service minus the commission for $12/hr. They essentially want you to get on your hands and knees to beg customers to open a credit card even though you don’t receive any bonuses on opening any except 2 months out the year they feel generous enough to give you a whopping $2 per credit card you open! The pay for store positions is terrible for the amount of work they want you to do. If you see a job opening for this company keep scrolling they couldn’t care less about the employees keeping their stores running.

1.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer decent pay and benefits.

Cons

If you value being a TD and want to make a difference this is not the place for you! The new leadership gutted this dept having no plan on how to actual get work done with a fraction of the team. There are no resources or learning opportunities here to move along your career. During my time they striped away all responsibilities a tech is known for. The higher ups in charge of technical design have no idea of the value this dept brings to the final product and customer experience. They want things to be done at lightning speed whether it is correct or good quality is not a concern for them. The TD Manager & Sr TDs are toxic. I have watched them be disrespectful & nasty to both team members & over seas partners in meetings. Now that the company is leader led there is very little HR can actually do to help. Speaking up can be risky. I would not recommend joining this company. Good luck to all the great, talented people who are still there!

1.0
Jan 27, 2026

Hypernormalized Dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are really good.

Cons

There are too many to list. From the multiple failures in onboarding to the decades old business practices to the culture of 'keep your head down and mouth shut or else!' mentality.

Viewing 127 - 129 of 2,721 Reviews

Glassdoor has 2,919 Carter's reviews submitted anonymously by Carter's employees. Read employee reviews and ratings on Glassdoor to decide if Carter's is right for you.