Carter's reviews

3.4

52% would recommend to a friend

(2,721 total reviews)

Sharon Price John

100% approve of CEO

43% positive business outlook

Carter's has an employee rating of 3.4 out of 5 stars, based on 2,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Mar 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Great customers / Fun atmosphere of store.

Cons

Management overworked - overstressed - Instead of information and management tools, carters offers slightly better pay than other competitors. I'd rather have direction.

2.0
Feb 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Good people worked there. Fun working with children's clothing. Fun helping new parents, or about to be new parents, find what they need. Bright attractive new marketing. Managers who really try and work hard. Growing and opening new stores. Good place for kids after school, or people who need a second part time job but don't really have to count on it as their income.

Cons

1. No technology. They don't even have hand scanners and you have to take every item to the register, then do three key strokes just to find out the price. Try doing that with 16 pages of price changes! 2. Marketing, floor sets, and price changes come down every week, if not more often. Having to move every rack on the floor and change half the walls every week is kind of backward. It not only makes a huge work load for the employee, but confuses the customers! 3. Upper management doesn't seam to communicate very well with store management. We get confusing directions. The store is supposed to be merchandised perfectly and clean, but they won't let you do any work while the store is open. Then, you have to be out an hour after you close. When exactly are we supposed to put the clothes out and do all of the changes that come down every week? 4. Employees only get scheduled 8-12 hours a week, even though when the interview you they say you could get 24 hours a week. It is pretty hard to even really learn your job or get anything done, since you can't work on "tasks" while the store is open. Support managers are part time too. Then only ones that are full time are Assistants and Store Managers. We were supposed to have 2 support managers and two assistant managers along with the store manager. We never had all of those and half the time had to send people over to Oshkosh to help too. 5. They tell you how they are growing and opening new stores. That they want ambitious people who want to be Store managers, but when it comes down to it they pay minimum wage, and at 12 hours a week you can't make enough to stay there long enough to get a promotion.

2.0
Dec 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Fairly Simple Tasks, Decent Pay

Cons

They go through your belongings before you leave (not only your purse but everything inside it) and shake out your coat (I understand loss-prevention is important but I should be able to carry vagisil wipes to work and not have everyone know about it!), They DO NOT promote from within (I work with two associates who have been there for 3+ years who have never been offered a promotion), The schedules are all over the place, The customers get better discounts than employees, They hire on so many associates that most of them never see more than 10 hours on a paycheck, They communicate things poorly, and employees must sign up at least 70% of customers for the preferred customer program or face disciplinary action!

Viewing 2701 - 2703 of 2,721 Reviews

Glassdoor has 2,919 Carter's reviews submitted anonymously by Carter's employees. Read employee reviews and ratings on Glassdoor to decide if Carter's is right for you.