Cartier reviews

3.8

75% would recommend to a friend

(423 total reviews)
avatar

Louis Ferla

80% approve of CEO

69% positive business outlook

Cartier has an employee rating of 3.8 out of 5 stars, based on 423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cartier employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

423 reviews
1.0
Sep 22, 2014

Does not care about their customers.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learned that all that Glitters isn't Gold. Very, very tarnished undertone.

Cons

The Love Bracelets break allllll the time and they tell their customers it's the CUSTOMERS fault.

3.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay was good and it is easy to make sales because the product really is beautiful. The KISME customer service and sales training really sets you up for success, and I attribute my continuing success to following that model. Clients are wonderful and are loyal if you provide good service. Cartier looks really great on a resume.

Cons

Like any typical company, brown nosing is how one gets ahead, thus this leads to favoritism. It is very difficult to move up and in my 5 years there, I never saw a sales person grow into management. Focusing on your work and your clients isn't enough for them. The management needs praise all the time. I wish someone had told me about that game beforehand(as much as it makes my stomach turn) so my life there wouldn't have been so distressed. I didn't play that game and paid sorely for it by being singled out and harassed a lot even though I exceeded my numbers. Also, don't be surprised if management takes your sale or customer and gives it to their favorites. Like any competitive sales environment, you just have to watch your back with your coworkers -- they gossip with management and will make up stories to take your sales. Moreover, they impose silly repair fees on high end customers and refuse to waive them... Even for a $100 polishing after they just spent $20k with you the day before. It can be damaging to that client relationship. It is about maximizing profits instead of the client relationship.

Viewing 406 - 408 of 423 Reviews

Glassdoor has 1,158 Cartier reviews submitted anonymously by Cartier employees. Read employee reviews and ratings on Glassdoor to decide if Cartier is right for you.