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      Cartier

      Part of Richemont

      Engaged Employer

      Cartier reviews

      3.8

      76% would recommend to a friend

      (423 total reviews)
      avatar

      Louis Ferla

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.5

      Diversity & inclusion

      3.3

      Senior management

      3.2

      Career opportunities

      Cartier has an employee rating of 3.8 out of 5 stars, based on 423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cartier employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      423 reviews
      5.0
      Oct 22, 2024

      Stimulating work environment

      Retail management
      Recommend
      CEO approval
      Business Outlook

      Pros

      International company with career development opportunities Beautiful company with rich patrimony

      Cons

      Recruitment process can be long

      3.0
      Oct 18, 2024

      Micromanaging

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Make big bucks if you have the clientele

      Cons

      Extreme micromanaging- schedule lunch time for staff like you are three years old

      avatar
      Cartier Response
      1y
      Thank you for taking the time to share your experience. We’re sorry to hear that you felt micromanaged in your role. We strive to create an environment where employees feel empowered and trusted to perform their best work. Your insights are valuable. Thank you once again for your honesty, and we wish you all the best in your future endeavors.
      3.0
      Oct 14, 2024

      A dream to be in, a headache to work for.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand with an extensive legacy amongst the jewelry world.

      Cons

      Systems are very repetitive and far from intuitive. Primarily from being under the Richemont conglomerate, they're pretty much afraid of change with their systems. Typical client interactions at the the point-of-sale and wrapping ceremony add another 30 minutes. May be dependant on management at the boutique but from what I've experienced, they are VERY meticulous on their inventory with 98% of the responsibility falling on your lap as a Sales Associate. Best course is to take things slow and steady but don't be surprised if you're at odds with your managers for weeks because you made a simple human mistake.

      avatar
      Cartier Response
      1y
      Thank you for sharing your experience with us. It’s concerning that you found the systems repetitive and not intuitive, and that this created frustrations in your work. Continuous improvement and adaptability are important to us. Additionally, we aim to provide a supportive environment for all our employees. We appreciate your honesty, thank you again for your feedback, and we wish you all the best in your future endeavors.
      Viewing 61 - 63 of 423 Reviews
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      ReviewsCartier reviews

      Glassdoor has 1,158 Cartier reviews submitted anonymously by Cartier employees. Read employee reviews and ratings on Glassdoor to decide if Cartier is right for you.