Cartier reviews

3.8

74% would recommend to a friend

(423 total reviews)
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Louis Ferla

81% approve of CEO

68% positive business outlook

Cartier has an employee rating of 3.8 out of 5 stars, based on 423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cartier employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

423 reviews
2.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company name on the resume.

Cons

Lacks rigor and internal communication, I really wasn't impressed by people's work ethic

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Cartier Response
9mo
Thank you for sharing your feedback with us. We appreciate you recognizing the strength of our Maison’s brand. When it comes to internal communication, we actively work to create a culture of transparency and sharing through our regular townhalls, company intranet and internal social media channel. We also encourage employees to share specific feedback with their managers or HR. We value your contribution and are committed to creating a positive work environment.
5.0
Aug 28, 2025

good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people are really nice and learnt a lot

Cons

let me think about it

1.0
Jul 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Great brand and product, (most) of team was really nice. Good customers.

Cons

The management here is beyond dysfunctional and toxic. The store leadership and HR all seem more interested in covering for each other and maintaining a tight-knit, biased circle than actually supporting the staff. The rules are applied unequally, with favoritism playing a huge role. The same actions by one person can be brushed off as “no big deal,” while another person can be fired for the exact same behavior. HR is complicit in this toxic culture, essentially acting as a shield for the leadership team rather than a resource for employees. They cover up issues and make sure the people in charge are never held accountable for their actions. I’ve never worked in a more toxic environment where manipulation, gaslighting, and unequal treatment are the norm rather than the exception. Despite multiple employees leaving for the same reasons, corporate seems completely unaware - or simply uninterested - in addressing the underlying problems. I heard the previous assistant manager left, and a new one came in who seems competent and fair, but I’m doubtful they’ll be able to change much in a place that runs like a dictatorship. If you’re thinking about applying here, be prepared for an extremely high turnover rate and a work environment that thrives on drama and unfair treatment. Corporate really needs to step in before this place becomes completely unmanageable.

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Cartier Response
9mo
Thank you for sharing your experience. We appreciate your positive comments about our brand and product. We also acknowledge the serious concerns you've raised regarding leadership and the work environment. At Cartier, we are deeply committed to providing a fair and respectful workplace for all employees, and we take your feedback very seriously. To ensure every voice is heard, we offer multiple channels for sharing feedback and reporting concerns, including our continuous listening platform, an anonymous ethics hotline, and regular check-ins with dedicated HR business partners. We also have a rigorous exit interview review protocol. We are actively assessing and addressing the issues raised to continuously improve and foster an environment where every employee feels valued, supported, and empowered to succeed.
Viewing 112 - 114 of 423 Reviews

Glassdoor has 1,159 Cartier reviews submitted anonymously by Cartier employees. Read employee reviews and ratings on Glassdoor to decide if Cartier is right for you.